Refund & Return Policy

Last Updated: June 2026

At ClassyKiddos, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

We accept return requests within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase or order confirmation must be provided.

  • The product must not be damaged due to misuse, improper handling, or normal wear and tear.

Non-Returnable Items

The following items are not eligible for return:

  • Products damaged due to customer misuse

  • Used or opened products

  • Clearance or sale items (unless damaged or defective)

  • Gift cards, if applicable

  • Personalized or customized products

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

To process your request, we may require:

  • Order number

  • Photos or videos of the product

  • Photos of the packaging

Once verified, we will arrange a replacement, exchange, or refund as applicable.

Return Process

To initiate a return:

  1. Contact our support team at classykiddossolution@gmail.com

  2. Provide your order number and reason for return.

  3. Our team will review your request and provide return instructions.

  4. Ship the product back as instructed.

Returns sent without prior approval may not be accepted.

Refund Process

Once we receive and inspect the returned item:

  • Approved refunds will be processed within 5–7 business days.

  • Refunds will be credited to the original payment method used during purchase.

  • Processing times may vary depending on your bank or payment provider.

Exchange Policy

We offer exchanges for products that arrive damaged, defective, or incorrect, subject to stock availability.

Return Shipping Costs

  • If the return is due to our error (wrong, damaged, or defective item), return shipping costs will be covered by ClassyKiddos.

  • For all other approved returns, customers may be responsible for return shipping charges.

Cancellation Policy

Orders may be canceled before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted and the order will be subject to the return policy.

Contact Us

For any return, refund, or exchange inquiries, please contact:

Email: classykiddossolution@gmail.com

Thank you for shopping with ClassyKiddos. We appreciate your trust and support.